cbajei Responsible Gaming — Your protection is our commitment
An enjoyable experience is only complete when gaming stays in control. cbajei gives you the opportunity to play safely and responsibly — with deposit limits, self-exclusion, and round-the-clock support.
Why does responsible gaming matter?
cbajei believes that online gaming is a form of entertainment — and that enjoyment is only fully realized when it is experienced in a controlled and planned way. Our responsible gaming policy ensures that every player can enjoy gaming in a safe and healthy environment.
Gambling should never be seen as an alternative source of income. It is purely a form of entertainment and should always be enjoyed within your means. At cbajei, we care about the mental health and financial wellbeing of every one of our members.
If at any point you feel that gaming is getting out of your control, please use our responsible gaming tools or get in touch with us. We are always here for you.
Core Principles of Responsible Gaming
Set your own budget and stay within that limit. Chasing losses by placing more bets is never a good idea.
Time Management
Decide in advance how long you will spend gaming each day. Use our session timer feature to keep track of your time.
Know Yourself
If gaming causes stress or anxiety instead of enjoyment, take a break. Peace of mind should always come first.
cbajei's protection features for you
Our platform offers a range of effective tools to help you play in a controlled and safe manner.
Set Deposit Limits
Set your own maximum daily, weekly, or monthly deposit limit. The limit takes effect immediately and can be managed at any time from your account settings. A waiting period applies for safety when increasing a limit.
Temporary Break (Time-Out)
If you feel you need a rest, you can place a temporary break on your account for anywhere from 24 hours up to a maximum of 6 weeks. During this time, logging in will be completely disabled and no bets can be placed.
Self-Exclusion
If you need a long-term break, activate a self-exclusion period lasting from 6 months up to 5 years. During this period, the account cannot be accessed at all, and any attempt to open a new account will be blocked automatically.
Session Time Limit
Set a maximum time limit for each session to avoid continuous gaming. When the set time is up, you will be logged out automatically. Regular breaks help you maintain focus and sound decision-making.
Bet and Loss Limits
Decide in advance the maximum amount you are willing to lose within a given period. When the set loss limit is reached, cbajei will automatically alert you and prevent further bets.
Protection for Minors
cbajei strictly enforces a 21+ age policy. We recommend using parental control software to prevent underage family members from accessing devices. Our support team is always ready to assist with this.
Recognise the signs of problem gambling
If you or someone close to you shows any of the following signs, help should be sought immediately.
Continuously placing bets to try to recover lost money
The tendency to bet more in order to chase losses is one of the main signs of problem gambling.
Continuing to gamble while ignoring financial hardship
Betting with money meant for essential expenses is a sign of a serious problem.
Hiding gaming habits from family and friends
Feeling the need to keep your gaming habits secret is not healthy.
Being unable to stop gaming
Trying to stop but being unable to do so, or feeling uncomfortable when you try, is an important warning sign.
Neglecting work, family, or relationships
Failing to meet everyday responsibilities because of gaming is a sign of a serious problem.
Play safe, play with enjoyment
- Set a specific budget before you start gaming and never spend beyond that budget.
- Never think of gambling as a source of income — it is simply a form of entertainment.
- Avoid gaming when you have been drinking or when you are in an emotionally distressed state.
- Take at least a 10-15 minute break every hour — get up, walk around, and drink some water.
- After meeting your financial responsibilities — rent, utility bills, savings — spend only what remains on entertainment.
- Write down in a notebook how much time you spend gaming each day — it will help you understand your patterns.
- Be open with your family about your gaming habits — transparency is the first step to staying safe.
- In a moment of crisis, reach out to cbajei's 24/7 live chat support — we provide assistance in Bengali.
How to activate the protection tools
You can enable responsible gaming tools on your account in just a few steps.
Log in to your account
Log in to your cbajei account and click on your profile icon in the top right corner.
Go to Settings
From the "Account Settings" menu, find the "Responsible Gaming" section.
Choose your preferred tool
Select the tool you need — deposit limit, session timer, time-out, or self-exclusion.
Confirm
Enter your preferred limit or time period and click the "Confirm" button. The tool will be activated immediately.
For any issues, contact our 24/7 live chat support — we are always ready to help in Bengali.
If you need help, talk to us
If you feel that gaming is having a negative impact on your life, you should seek help promptly. The cbajei support team will assist you with complete confidentiality.
Our experienced support team is trained in problem gambling and can help you take the right steps. We will assess your situation and be by your side to determine the most suitable tool or course of action.
Remember: asking for help is a sign of courage, not weakness. The sooner you act, the sooner things will be back under control.
cbajei Support
Contact us for any questions or assistance related to responsible gaming:
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Live Chat
Support is available in Bengali 24 hours a day, 7 days a week. Log in to your account and start chatting directly.
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Email Support
[email protected] — share your situation in confidence and we will respond with our full attention.
All your conversations will remain completely confidential. cbajei never judges — we only help.
21+ Age Verification and Protection of Minors
cbajei firmly believes that online gaming is for adults only. To register on our platform, you must be at least 21 years of age. We verify identity at the time of registration and may request additional documents for account verification in cases of doubt.
What Parents Should Do
Use quality parental control software to prevent your child or teenager from accessing gambling sites from shared devices. Check browser history regularly and talk with your child about online safety.
Identity Verification
cbajei verifies age and identity during registration and withdrawal. Proof of identity using a national ID card or passport may be required. This process is in place for your own protection and for the protection of minors.
Play responsibly, enjoy the experience
The safety and happiness of every player is our main goal at cbajei. Enjoy our games — within limits, responsibly.