cbajei Terms and Conditions

1 General Information and Definitions

These terms and conditions ("Terms") apply to the use of the cbajei platform and all its services. "cbajei", "we", "our" refers to the organisation operating this platform. "User", "you", "member" refers to any person registered on cbajei.

"Platform" refers to the cbajei website, mobile site and all services under it. "Game" refers to all casino games, slots, sports betting and live games available on the platform.

These terms are a legally binding agreement. By creating an account on cbajei or using the platform, you are considered to have agreed to all these terms. If you do not agree with these terms, please refrain from using the platform.

2 Eligibility and Account Registration

Age and Eligibility

To register on cbajei and play games, you must meet the following conditions:

• You must be 21 years of age or older.
• You must be a real individual — no corporate entity may open an account.
• You confirm that you have the legal right to participate in online gaming in your area.
• You are not on any self-exclusion list and your account has never been closed before.

Registration Process

During account registration you must provide accurate and truthful information, including:

• Your full real name (as on your national identity card).
• Your correct date of birth.
• An active mobile number registered in your name.
• An active email address.

Each user may create only one account. If multiple accounts belonging to the same person are found, all accounts may be closed and all funds held may be forfeited. cbajei may request identity verification (KYC) at any time.

3 Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Never share this information with anyone. You are responsible for all activity carried out from your account.

• Use a strong and unique password and change it regularly.
• Always log out after logging in on a public or shared device.
• If you suspect unauthorised access to your account, contact us immediately via live chat.
• cbajei will never send a message or call asking for your password or full payment details.

Your account is a strictly personal account — transferring, selling or allowing anyone else to use it is strictly prohibited.

4 Deposit Policy

To deposit funds on cbajei, you must use a payment method registered in your own name. Transactions using third-party accounts are strictly prohibited.

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (Dutch-Bangla, City, BRAC, Islami, Sonali Bank)

Deposit Limits and Process

• Minimum deposit amount: ৳500 per method.
• Deposited funds are generally credited to your account instantly.
• In case of any technical delay, contact us via live chat with proof of payment (screenshot).
• cbajei does not charge any transaction fee, however your payment provider's own fees may apply.

We are committed to preventing money laundering. cbajei reserves the right to investigate any suspicious transaction and may suspend or cancel it if necessary.

5 Withdrawal Policy

Withdrawing winnings from cbajei is a simple and fast process. Once a withdrawal request is approved, it generally reaches your nominated account within 1 hour.

• Minimum withdrawal amount: ৳500.
• Withdrawals must be made to the same payment method used for your deposit.
• Account identity verification (KYC) must be completed before withdrawing.
• If you have an active bonus, withdrawals may be restricted until the full wagering requirement is met.
• For unusual or suspicious transactions, cbajei may request additional verification.

If you experience any difficulty with a withdrawal, get help in Bengali via our 24/7 live chat.

6 Bonuses and Promotions

Welcome Bonus

The cbajei welcome bonus is up to 200% on your first deposit, up to ৳15,000. For example: deposit ৳1,000 and receive ৳2,000 bonus for a total balance of ৳3,000; or deposit ৳16,000 and receive the maximum ৳15,000 bonus for a total of ৳31,000.

To make the bonus withdrawable, the bonus amount must be wagered 15 times (15x).

General Bonus Terms

• Each bonus has its own validity period and conditions — see the offers page for details.
• A bonus applies once to one account only. Claiming a bonus on multiple accounts is prohibited.
• If you withdraw before meeting the bonus conditions, the bonus will be forfeited.
• Contact live chat to confirm whether a bonus offer applies to you.
• cbajei reserves the right to modify or cancel any promotion.

VIP and Cashback Program

cbajei has four VIP tiers, each with a weekly cashback benefit:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

As your play volume increases, you can move up to higher VIP tiers. VIP cashback is withdrawable without any wagering requirement.

7 Gaming Rules

All games on cbajei are operated on fair and transparent principles. The games available on the platform are developed by trusted software providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt and more).

• Game results are determined through Random Number Generator (RNG) technology.
• If a game or round is cancelled due to a technical error, that bet will be considered void and the stake will be refunded.
• Game history and transaction records can be viewed from the user's account.
• In the event of any game-related dispute, our server logs will be considered the final proof.

Live casino games (such as live dealer games from Evolution Gaming and Ezugi) are operated in real time and their own rules apply.

8 Prohibited Activities

Any of the following activities are a direct violation of cbajei's terms and conditions and may result in account closure:

• Creating an account using false, incorrect or another person's identity.
• Operating multiple accounts for one individual.
• Attempting to obtain bonus benefits unfairly (bonus abuse).
• Using any software, bot or automated system to operate games.
• Attempting to exploit any error or vulnerability in the platform.
• Using the platform for money laundering or illegal funds processing.
• Misconduct or making threats toward other users or staff.
• Conducting transactions using third-party accounts.

If any of the above violations are proven, cbajei reserves the right to immediately close the account and forfeit all funds and bonuses held.

9 Limitation of Liability

cbajei operates as an entertainment platform. Participation in gaming carries financial risk and you are knowingly accepting that risk.

• cbajei is not responsible for any financial loss arising from gaming.
• cbajei is not liable if a game is interrupted due to internet disconnection, device failure or external causes.
• If an incorrect amount is displayed due to an unintentional technical error, the correct amount will apply.
• cbajei is not responsible for any failure of third-party payment providers.

However, cbajei is always committed to improving the user experience and will endeavour to resolve any legitimate complaint promptly.

10 Account Closure and Suspension

cbajei may suspend or permanently close any account with or without prior notice in the following circumstances:

• Violation of any part of the terms and conditions.
• Failure to complete identity verification (KYC).
• Suspicious or unusual financial activity.
• Bonus abuse or fraudulent behaviour.
• At the user's own request (self-exclusion or voluntary closure).

If you wish to close your account yourself, submit a request via live chat. You will have the opportunity to withdraw any valid balance before closure (subject to conditions being met).

11 Privacy and Data Protection

cbajei places the highest importance on protecting your personal information. The platform uses SSL encryption technology to keep all data secure.

• Your personal information is never sold to any third party.
• Information may be shared where necessary to meet legal obligations.
• Payment information is processed through fully secure channels.

To learn more about our privacy practices, please read the Privacy Policy page.

12 Responsible Gaming

cbajei believes that gaming is a form of entertainment and should be enjoyed responsibly. This platform is for users aged 21 and above only.

• If you feel that gaming is having a negative impact on your financial or personal life, please take a break immediately.
• Our service offers deposit limits, time limits, and self-exclusion options — request these via live chat.
• Gaming should not be used as a way to cope with financial stress or to recover losses.

To learn more about responsible gaming, visit our Responsible Gaming page.

13 Dispute Resolution

If you have any dispute or complaint with cbajei, please first contact us via our 24/7 live chat or email. We are committed to resolving all valid complaints promptly and fairly.

• When submitting a complaint, please provide your account details, transaction ID, and a full description.
• After receiving a complaint, cbajei will endeavour to respond within a set timeframe.
• In the event of any dispute, server logs and game records will be considered as final evidence.
• If the matter is not resolved via live chat, please submit a written complaint to [email protected].

14 Changes to Terms

cbajei reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The date of the update will be displayed at the top of this page.
• For significant changes, a notification may be sent to your registered email.
• If you continue to use the platform after any changes, you will be considered to have agreed to the new terms.
• If you do not agree with the new terms, please contact us via live chat to close your account.

The latest version of these terms and conditions will always be available at cbajei.cam/terms-conditions. We recommend checking it regularly.